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Text Alerts and Messaging

It’s amazing what a little text can tell you.

Text alerts are simple, quick, and convenient. They help you stay aware of account activity without having to log in or make a call and help ensure you do not overdraft your account. Receive updates when you want for the activity most important to you.

Alerts are set up in digital banking and are customizable. They can be configured to notify you if an account balance dips below your preferred threshold or when transactions occur on your account.

Have a question about a text alert you received? Our Customer Care Center is ready to assist. You can also text a question or request to (888) 670-0054 and a team member will answer shortly. As always, your conversation is private and secure.

Photo of Woman on Phone

Three kinds of alerts keep you posted.

  1. Text message alerts are automatic notifications.
    • You can choose to be notified about all kinds of things – when your balance drops below a certain point or when a transaction occurs on your account.
  2. Push alerts come from us.
    • Sometimes, we have news to share. Whether inclimate weather is impacting our hours or operation or we have a new product rolling out, you can stay in the know by electing to receive text messages from the bank.
    • Want information on weather closings and emergency notifications? Text ENROLL WAYCROSS INFO to (888) 670-0054.
    • Curious about new product or services? Text ENROLL WAYCROSS PRODUCT to (888) 670-0054.
  3. Request alerts are initiated by you.
    Text to (888) 670-0054 and use the codes below for specific requests.
    • BAL - Your available balance. Text BAL and the four digit account nickname or the last 4 digits of the account number (BAL XXXX). If no four digit number accompanies BAL, information on all accounts enrolled will be sent.
    • HIST - Your last five transactions within the last 90 days. Text HIST and the four digit account nickname or last 4 digits of the account number (HIST XXXX). If no four digit number accompanies HIST, information on all accounts enrolled will be sent.
    • XFER - Transfer money between your accounts. To transfer, send XFER with the from account four digit nickname/number, to account four digit nickname/number, and the amount (no dollar sign!). An example of transferring $100 from checking to savings would be:,”XFER chkg svgs 100.”
    • STOP - Deactivates text banking services. Once you have un-enrolled from Text Banking, please contact the bank in order to re-enroll.
    • HELP - Sends a list of available commands.

*Web access is needed to use the mobile banking app. Please check with your wireless carrier for standard message and data fees that may apply. Mobile banking is available to online banking users only. All terms applicable to Online Banking apply to mobile banking.